About The Packaging
- All orders are packed by hand by myself.
- Larger orders will be shipped in a small box (which fits the size of a large letter) and will have bubble wrap for protection.
- Anything larger will be send in a mail bag/small parcel box size with a mix of packaging for protection.
- If you have accessibility issues please dm me or leave a note in your order so I can pre-peel the film from the acrylic items and make the packaging easier to undo <3
About Shipping
- I am one person who has a full time job, please be paitent with me
-Orders with pre-order items will be held until pre-order items arrive (check my twt for updates or message me)
-After you get a shipping alert please allow up to 3 weeks before contacting me about a lost parcel
-I take video proof of me posting every parcel I am not responsible for lost mail once it leaves my hands and I cannot offer a refund
Refunds
- I do not offer refunds unless a genuine reason with evidence is shown. eg; missing items from order. I will NOT accept refunds for lost mail, wrong addresses or damage during postage.